Privacy Policy

Qleutech Online Services provides website design and website development services for businesses.

If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:

We may collect personal information that you voluntarily provide to us when you:

• visit our website
• fill out a contact form
• request a quote
• communicate with us by email, phone, or other channels
• become a client
• provide materials for your website project
• make a payment

The personal information we may collect includes:

• full name
• business name
• email address
• phone number
• billing information
• project details
• contact preferences
• content, files, images, branding materials, and other materials you provide for your project

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• browser type
• device information
• operating system
• referring URLs
• usage data
• pages viewed
• approximate location based on IP
• analytics and performance data

We collect information in the following ways:

• directly from you when you submit forms, send emails, request a quote, or provide project materials
• automatically through cookies, analytics tools, and similar technologies when you browse our website
• through payment providers and service providers involved in delivering our services
• from publicly available sources where reasonably necessary for business communication or project-related research

We may use your information to:

• respond to inquiries
• provide quotes and proposals
• communicate with you about your project
• deliver our website design and development services
• process payments
• send invoices and project-related notices
• review and manage project materials
• improve our website and services
• monitor website performance and analytics
• maintain security and prevent fraud
• comply with legal, tax, accounting, and regulatory obligations
• enforce our agreements and protect our legal rights

We may also use your information to send marketing or promotional communications where permitted by law or where you have consented to receive them. You may opt out of marketing emails at any time.

If you are located in Canada or another jurisdiction that requires a legal basis for processing, we process your personal information only where permitted by law, including where:

• you have provided consent
• the information is necessary to respond to your request
• the information is necessary to enter into or perform a contract with you
• the information is necessary for our legitimate business interests
• the information is necessary to comply with legal obligations
• the information is necessary to establish, exercise, or defend legal claims

You may withdraw your consent at any time where we rely on consent, subject to legal or contractual restrictions and reasonable notice.

We do not sell your personal information.

We may share your information with trusted third parties only where reasonably necessary to operate our business and provide our services, such as:

• payment processors, including Stripe and PayPal
• website hosting providers, including Netlify
• analytics providers, including Google Analytics
• contractors, consultants, or service providers assisting with business operations or project delivery
• legal, accounting, or professional advisors where necessary
• authorities, regulators, courts, or law enforcement where required by law

We may also share information in connection with a business transaction, such as a merger, acquisition, financing, sale of assets, or transfer of all or part of our business.

We may use cookies and similar technologies to:

• operate and secure our website
• remember user preferences
• understand website traffic and usage
• improve performance and user experience
• measure the effectiveness of our website and communications

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our website.

We may use Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as your IP address, device information, pages visited, and interactions on the site.

You can learn more about how Google uses data through its own privacy materials, and you may opt out of Google Analytics through available browser tools where applicable.

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide services
• manage active and completed projects
• maintain business and financial records
• comply with tax, legal, accounting, and regulatory obligations
• resolve disputes
• enforce our agreements

When we no longer need your personal information, we will delete it, anonymize it, or securely store it until deletion is reasonably possible.

We use reasonable technical, organizational, and administrative safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18.

If you believe we have collected personal information from a person under 18, please contact us at info@qleutech.com so we can take appropriate action.

Depending on where you live, you may have rights under applicable privacy laws, including the right to:

• request access to the personal information we hold about you
• request correction of inaccurate information
• request deletion of your information
• withdraw consent where processing is based on consent
• object to or restrict certain processing
• request a copy of your information where applicable
• opt out of marketing communications

To exercise any of these rights, please contact us at info@qleutech.com.

We will review and respond to your request in accordance with applicable law.

If you receive marketing emails from us, you may unsubscribe at any time by:

• clicking the unsubscribe link in the email
• contacting us directly at info@qleutech.com

Even if you opt out of marketing communications, we may still send you non-marketing messages related to your inquiry, project, payments, or our ongoing business relationship.

Some browsers offer a Do-Not-Track feature. Because there is currently no consistent industry standard for recognizing or honoring these signals, we do not currently respond to Do-Not-Track signals unless required by law.

If you are a resident of a U.S. state that provides privacy rights under applicable law, such as California, Virginia, Colorado, Connecticut, or Utah, you may have additional rights regarding your personal information, subject to applicable legal exceptions.

These rights may include the right to request access, correction, deletion, portability, or to opt out of certain forms of processing.

To make such a request, please contact us at info@qleutech.com.

We will handle requests in accordance with applicable law.

Our website or communications may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review the privacy policies of any third-party services you use.

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices.

When we update this Privacy Policy, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after changes become effective means you accept the revised Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

If you would like to review, update, correct, or delete personal information we hold about you, please contact us at info@qleutech.com. We will consider and respond to your request in accordance with applicable law.